Great People
We had 2 other companies come out. We ended up signing with Dominic. He was so informative. Very patient with us. And just a great Salesman. Can't wait to get our Windows.
Great service
We had 2 windows and a patio door installed on September24, but the screen and hardware were backordered until mid October. There were a few installation finishing items that needed to be completed along with the screen. Hector came to take care of those items. He did caulking in several places, replaced quarter round trim, reattached the cable wire, installed the proper hardware/lock and screen. He did all of those things expertly within an hour. He arrived right on time. He was so courteous and polite and SO skilled at everything he did. I would totally recommend Hector!
Outstanding service
My experience with window works representative Henry exceeded excellence. He was on time, conducted himself professionally and was very thorough in his delivery of information. Because of him I have no problem with recommending this company to others .
Door repair
My door trim warped I called Michele and she understood the problem and scheduled a repair immediately. Paul came out looked at problem ordered replacement trim. Michele kept me informed of the progress of order and an estimated date of repair. When trim came in Paul came out and replaced it. He did an excellent job and kept work site clean. You can't even tell work was done.
Installation Follow-up
Darnell and Verdell came to investigate a leak from the sill of newly installed windows. They did an outstanding job of discovering and correcting the source of the water leak. What a credit to Window Works to have two such fine men working for them??
I wanted to give them 5 stars.
They took 8 weeks (Window Works) to install my sliding door, they said 4-8. The price was higher than I wanted, they came down. Three weeks later the lock would not latch, I was pissed (Saturday), sh't happens. They were here the following Tuesday, very professional, checked and adjusted both doors. They wanted a review when they first sold me the door, I said no. I didn't give them the 5th star, they earned it. SFC Vazquez, US Army (R)
In home presentation
David Josephs was very professional and very knowledgeable. He took his time explaining and presenting all of my options, making sure I understood the difference in quality and price. Window Works was definitely the best way to go for us!!
Satisfaction
October 14, 2020 We were completely satisfied with the service that we received throughout the process. The installers, and Greg the inspector arrived early on. February 19, 2020. The installers work very fast and efficiently, the work was completed before the estimated time. Greg stayed to oversee the entire installation. The installation was professionally done, the installers patients with our questions and their politeness was excellent. Elmo & Ida
Window replacement
Mark was very efficient, friendly and safe. He answered all my questions. He is an asset to your company.
Very happy with Mr. Ricardo Siota
Today, a Salesman by the name of Mr. Ricardo Siota, from Window Works came to my home to give me an estimate on windows. My experience was positively pleasant from beginning to end. Not only was Ricky on time, but he was extremely knowledgeable and personable. I was impressed with his professionalism and his ability to make me feel comfortable about the purchase that I was about to make. Honest Salesmen are hard to find! You on the other hand, went above and beyond. For that Ricky, I truly thank you!!!
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